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Using ChatGPT to help you write better feedback
A couple of months ago my organisation completed its mid-year performance review cycle. I personally believe that giving and receiving feedback is incredibly valuable, I do however struggle sometimes how to word something in a way that will help the individual the best way possible.
This lead to some self-reflecting on how I could improve my approach to giving feedback, given that I use AI in other aspects of my job I started considering how tools like ChatGPT could help me to craft more effective feedback.
Today I want to share what I learned about how I can use ChatGPT effectively for this, this will likely work well for other generative AI models such as Claude AI as well so if ChatGPT is not your tool of choice I hope this can still be helpful.
Why good feedback matters
Before we explore how AI can assist in crafting better feedback, it’s important to understand why effective feedback is so crucial:
- Promotes Growth: Constructive feedback provides individuals with insights into their strengths and areas for improvement, guiding their professional development.
- Builds Relationships: Thoughtfully delivered feedback builds trust and respect between the giver and the recipient, fostering a positive working relationship.
- Increases Engagement: When feedback is clear, unstandable and actionable, recipients are more likely to engage with it and take necessary actions.
What does good feedback look like
Given that feedback is so important to someone’s career, we must be able to tell what good feedback looks like. This will help us identify when ChatGPT’s feedback needs to be revised to have the impact we want it to have.
Whether we are crafting feedback entirely on our own or utilising tools like ChatGPT, as this article suggests, it’s important to consider the following.
- Specific and Detailed: Your feedback should clearly identify what was done well and what needs improvement, providing concrete examples.
- Actionable: Offer specific suggestions on how to improve, ensuring the recipient knows the steps they can take.
