Only just seeing this reply,

Its continued to be great and we recently renewed our contract with them so thats a good sign.

On the Eero side, there was no movement, so Eero themselves say they cant do anything as YouFibre manage the hardware and YouFibre dont offer the package, its very disappointing. I did try buy a single Eero Pro myself and register that (which worked) but then when i added the Eeros provided by YouFibre to the mesh network it disabled it again